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Frequently Asked Questions
Corporate Registration
How do I register for your
services?
- Just fill in our corporate application form and send it back
to us. Please click here
to apply now or give us a call at 6324 1551 for a copy
of an application form to be sent to you via fax or mail.
Note: If you are a business customer using a PABX/key
phone system, you will need to register all your CO (Central Office)
or trunk numbers. Do not register your phone system's extension
numbers. If you are using ISDN numbers, please contact us at 6324
1551 for further assistance. Our Account Managers will be
pleased to assist you in identifying the numbers to be registered.
What are the documents
required for corporate account?
Personal Registration
How do I register for your
services?
- You can do your personal registration online. Please
click here to apply now. Alternatively, you may give us a
call at 6324 1551 for a copy
of an application form to be sent to you via fax or mail.
- Your application would only be completed with the necessary
supporting documents. In the event we do not receive the complete
supporting documents, a temporary account would be activated.
- Upon verification with your supporting documents, your account
would be fully activated.
What documents are required
for personal registration?
- For Singaporeans and Permanent Residents (PRs) - a copy of your
NRIC.
- Non-Singaporeans Citizens or non-PRs, - a copy of your employment
pass or any other valid identification papers.
- Please fax or mail your completed application and supporting
documents to
Mailing Address:
Blk 750A Alphine, Chai Chee Road
#05-01 Technopark @ Chai Chee
Singapore 469001
Fax: 6441 2855
Note: Please note that payment mode for non-Singaporeans
or non-PRs will be by credit card only. Otherwise a deposit
(min S$100.00) is required and a credit limit equivalent to
the deposit amount will be imposed.
How long does it take for
my account to be activated?
- Your account will be activated in 1 working day.
How would I know if my account
is activated?
- We will call and notify you on the activation of your account.
When can I start using the
service?
- You may start to use our service immediately after your account
is activated.
Are there any registration
or subscription fees?
- There is no registration or subscription fee. You will only
be billed for the overseas calls or faxes you have made.
How many telephone numbers
can I register?
- There is no limit to the number of telephone numbers you can
register.
- If you need to add or change any registered number, kindly fill
up the form. Please
click here to update your particulars and we contact you shortly
for verification and notification.
Can I register my mobile
phone number?
- Yes, you can. It works the same way as the fixed line. Please
note that although the call is toll-free for the usage of our
access codes "1551" on fixed line, you will be charged
the airtime by whichever mobile service provider you are using
if calling from a mobile phone.
Can I use your service
when I am overseas?
- No, our service is only available only for outgoing international
calls from a Singapore registered telephone number.
For example; calls must be made from Singapore
to another overseas destination.
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