Alternatively you can notify us through email at custsvc@mediaring.com
or fax us at 6441 2855
Upon receipt of the notification, we will contact you to verify
the details followed with a confirmation a letter.
How can I change my pin? (for
users of 2-stage dialing)
Please write in to us at custsvc@mediaring.com
or fax us your request at 6441 2855 with your user number
or the existing pin number.
Upon the receipt of notification, we will contact you to confirm
the details followed with a confirmation letter.
How do I terminate my
service?
Please write in to us at custsvc@mediaring.com
or fax us at 6441 2855 with your account number and name
Upon the receipt of notification, we will contact you to confirm
the details followed with a confirmation letter.
Our Services
What is MediaRing 1551 IDD?
1551 is MediaRing's unique 4-digit IDD access code to enable
users to call overseas.
How to use MediaRing 1551
IDD?
To use MediaRing 1551 IDD service for your overseas call, Just
Dial:
Note:You may enter '#" at the end of the dialing
sequence to hasten the connection process. However please note
that you cannot enter "#" for mobile.
Can I use your service when
I am overseas?
Our services are only for outgoing calls from Singapore to overseas.
Hence, if you are overseas and you want to call Singapore or any
other countries, you will not be able to use our MediaRing IDD
services.
Why can't I dial 1551 from my fixed line (or mobile phone)?
You will need to register for our services before making any
overseas calls using MediaRing IDD services.
If your lines are private listed, you will not be able to dial
1551. You may need to de-activate the feature. Please call us
at 6324 1551 for the pin access option or access our services
using a 2 stage option.
As we do not have any agreement with Starhub. We will advise
you accordingly once you are able to dial 1551 directly from your
Starhub lines.
What is a dialer? (Corporate
user Only)
A dialer is a device that automatically routes your international
calls to MediaRing for ease of users. It is also transparent to
the users.
